Please contact me at hello@hollyday.co prior to purchasing so I can make sure that your request can be fulfilled. Photos and detailed description of your request is required to checkout as it is very time consuming to cross-reference messages. Please be as specific as possible so there are no delays in your order processing. 

• additional fees may apply after inspection of your piece 
• in the event I am not able to complete your request a full or partial in store credit may be issued depending on how involved the attempt was
• I am not responsible for loss or damage when sending in your piece, consider insuring your package
• please be sure your email is correct when purchasing, I will contact you with any questions
• the original setting will not returned back to you unless otherwise agreed upon